AI for Order Tracking Support
Support agents in resolving 'Why is part of my order still processing?' problems
In the fast-paced world of ecommerce, order tracking issues can be a significant pain point for both customers and support teams. One common issue is when part of an order is still processing while the rest is on its way. This not only causes frustration but can also lead to negative customer experiences and a high volume of support tickets. Traditional human support can be slow and often not scalable for real-time resolution. Enter AI-powered solutions like those offered by Plivo, which can swiftly streamline these processes with efficiency and precision.