AI for Product Recommendations Support

Support for 'What’s the best seasonal product this month?' inquiries

Customers often face the challenge of identifying the top seasonal products each month due to varying trends and availability. The traditional method of contacting support teams to find this information is usually time-consuming and can lead to user frustration and decreased satisfaction.

Human Support
  • Customer contacts support via email or phone.
  • Support team checks available seasonal product data.
  • Team communicates back to the customer with suggestions.
Avg resolution time
30 minutes
AI Support
  • Analyzes seasonal trends and data instantly.
  • Provides immediate recommendations based on AI insights.
  • Continuously learns and updates product suggestions.
Resolution time
1 minute

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
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Advantages of AI Support Solution

Efficient Query Resolution
AI processes queries faster than human agents.
Reduced Operational Costs
Significantly lowers the requirement for a large support team.
Enhanced Customer Experience
Immediate and accurate responses improve customer satisfaction.

Implementation

  • Integration: Seamlessly integrates with your existing ecommerce platform, ensuring smooth data flow and interaction with customers.
  • Customization: Tailored to align with specific business needs, customizing AI responses per seasonal trends.
  • Deployment: Quick and easy rollout, with minimal disruption to current workflow.
  • Testing and Monitoring: Rigorous testing ensures reliability, while continuous monitoring optimizes AI performance.
  • Optimization: Uses feedback loops to adapt and improve product recommendations consistently.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
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Streamline your customer support with Plivo AI

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