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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

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Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
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Let

Whatsapp AI

Agents

handle your customer chats 24/7

Autonomous agents that answer purchase inquiries, close new sales, engage loyal customers & resolve support queries instantly.

Talk to Sales
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Global businesses send billions of messages using Plivo

WhatsApp AI Agents for Smart Customer Engagement

Personalized customer interactions at scale that drive sales conversion, recover lost revenue, and provide support 24/7 - without increasing your team.
Convert
Engage
Delight
Convert
Buying Assistant
E-commerce
Retail
Luxury Brands
Answers pre-purchase questions, recommends products, and helps close deals using your catalog knowledge and internal company knowledge.
Sales Conversion Agent
E-commerce
Retail
DTC Brands
Helps customers place orders with instant, real-time checkouts. Answers last-minute queries to ensure a seamless purchase experience.
Cart Recovery Agent
E-commerce
Retail
DTC Brands
Automatically sends personalized offers, discounts and reminders, nudging shoppers to revisit and check out items they left in their carts.
Engage
AI-powered Upsell Agent
E-commerce
Retail
DTC Brands
Suggests products based on each shopper’s past buys and likes, guiding them to the right items whenever they browse or shop online.
Loyalty Marketing Agent
Retail
Travel
Dining
Engages customers with loyalty rewards, VIP perks, spend-based & early-access offers, through WhatsApp to enhance retention.
Booking & Reminder Agent
Hospitality
Travel
Healthcare
Confirms reservations, sends reminders, and lets customers adjust their appointments so they stay on track and never miss a visit.
Delight
AI Customer Service Agent
E-commerce
Financial Services
Consumer Services
Keeps your support active 24/7, handling orders, returns, billing, and customer issues automatically - even when your team is asleep.
Order Tracking Agent
E-commerce
Logistics
Food Delivery
Keep customers informed about their orders with proactive shipping updates, delivery notifications, and handles customer queries.
Feedback & Survey Agent
E-commerce
Travel
Local consumer services
Sends a quick survey after each purchase, collects real feedback, and helps you level up the shopping experience for every customer.

Feature-Rich AI Agents For Complete Customer Engagement

Context-aware Agents that reflect your brand, understand customers, execute actions in your systems, and handle customer interactions.

AI Agents
Customer Engagement Platform
WhatsApp Channel
Customize AI Agents to your Brand
Customize your WhatsApp AI agents to speak your brand's language, personality and values, while delivering highly personalized interactions.
24/7 Availability
Works round the clock, ensuring customers receive instant assistance - from processing orders, to resolving support issues. No more lost sales or unanswered questions outside business hours.
Natural, human-like conversations
Chat with an AI Agent that responds just like a real person would - understanding context to handle high-volume queries and accelerate resolution.
Scales Infinitely – No Hiring Needed
Businesses can scale effortlessly without increasing team size - with AI agents that handle unlimited conversations simultaneously.
Smarter Conversations with Memory
Remembers past interactions, customer preferences, and conversation history to provide accurate answers - just like a human agent would.
Unified Customer Profiles
Get a 360° view of your customers’ journey to answer any complex or multi-part questions.
Integrate Knowledge Sources
Our AI utilizes internal business documents like SOPs, FAQs, and blog posts to accurately resolve customer queries.
No-Code AI Agent Studio
Easily create your custom AI agent - without writing a single line of code.
Human-in-the-loop
Seamlessly escalate complex queries to human agents, while carrying forward the context of the entire conversation.
Engagement Analytics
Track conversation success rates, customer satisfaction, agent efficiency, and campaign performance in real-time.
Seamless Integrations
Connect with Shopify, Zoho, Salesforce, HubSpot, Zendesk, and other business systems effortlessly, for Agents to be context-aware and take actions.
Rich Media Support
Share images, videos, documents and buttons to create engaging WhatsApp conversations with customers.
Verified Business Profile & Green Tick
Build trust with an official WhatsApp Business presence.
Quick Reply & Interactive Buttons
Add one-tap response options that help customers make choices quickly and keep conversations flowing.
Message Templates
Build and reuse approved WhatsApp templates for consistent, personalized messages across all customer communications.
Chat across multiple languages
Detect and chat with customers in their preferred language - automatic detection and natural responses across 28 global languages.
Broadcast & Bulk Messages
Send personalized updates, offers, and announcements to thousands of customers simultaneously with targeted delivery.
View All Features
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Plivo: Your Unbeatable WhatsApp Advantage

From rapid setup to guaranteed compliance, we eliminate barriers to your WhatsApp success. Our unmatched reliability, speed, and expertise put you ahead.
Fast Onboarding

Get your verified WhatsApp Business account with priority approval and hassle-free setup.

Global Inventory

Access WhatsApp-ready business phone numbers across 50+ countries worldwide.

Number Flexibility

Choose from an inventory of mobile, landline, or toll-free numbers, or bring your own.

Priority Meta Assistance

Get expedited issue resolution with priority Meta responses for uninterrupted operations.

Customer Excellence

Consistent 95%+ CSAT score with responsive support, and guaranteed 99.99% uptime.

Built-In Compliance

Pre-configured controls for GDPR, HIPAA, PCI DSS, ISO 27001, and SOC 2 compliance.

FAQs

Frequently Asked Questions

What are WhatsApp AI Agents?

WhatsApp AI Agents are intelligent virtual assistants that automate customer interactions on WhatsApp. They can handle tasks such as answering queries, processing orders, sending notifications, and providing support, all within the WhatsApp platform.

How do WhatsApp AI Agents differ from traditional chatbots?

Unlike basic chatbots that follow predefined scripts, WhatsApp AI Agents leverage advanced AI technologies to understand context, remember past interactions, and provide personalized responses. This results in more natural and effective customer engagements.

What types of tasks can WhatsApp AI Agents automate?

They can automate a variety of tasks, including:

  • Responding to frequently asked questions
  • Processing orders and payments
  • Sending order confirmations and shipping updates
  • Scheduling appointments
  • Collecting customer feedback

Are WhatsApp AI Agents suitable for small businesses?

Absolutely. WhatsApp AI Agents can be scaled to fit businesses of all sizes. Small businesses can benefit from automated customer support and engagement without the need for large support teams.

Can WhatsApp AI Agents handle multiple languages?

Yes, many WhatsApp AI Agents support multi-language capabilities, allowing businesses to interact with customers in their preferred languages, enhancing accessibility and user experience.

Launch Your WhatsApp AI Agents Today

Deploy intelligent, conversational WhatsApp agents that convert prospects, engage customers, and deliver instant support.

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Request Trial
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