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Plivo Voice API Platform - Voice calling in minutes
Integrate voice calling within your applications. Make, receive, and control calls across the world programmatically.
Thousands of large businesses globally use Plivo’s APIs
Enable Your Applications with Voice Calling in Minutes
Voice Alert
Dispatch customized audio alerts using voice calls.
Conference Call
Connect multiple people using a conference bridge.
Voicemail
Record important customer information while you’re away.
Voice Survey
Conduct surveys over a voice call
Scalable Cloud IVR
Build powerful multi-level IVR menus to route each call intelligently
Call forwarding
Forward calls to another phone, such as your home or office number.
Connect and Control Calls to Any Type of Device
Build powerful voice call workflows. Integrate voice calling into your web or mobile app. Call phones, SIP devices, mobile apps, or any regular browser.
Connect phone calls over the PSTN in 200+ countries without having to deal with the complexity of telecom carriers.
Connect to any and all of your existing SIP-enabled hardware and software phones.
Connect and control your existing SIP infrastructure. Add powerful functionality to your existing systems in the cloud.
Build VoIP Calling Into Your Mobile and Browser Apps
Client SDKs let you embed native voice calling within your apps to connect users between other devices or any PSTN phone with a few lines of code.
Mobile SDK
Add VoIP calling into your iOS and Android apps natively using our mobile SDKs optimized for battery life.
Browser SDK
Add high-quality VoIP calling to your browser-based apps with our JavaScript-based WebRTC SDKs.
Powerful features right out of the box
Craft engaging call experiences with powerful call management features.
Call Insights For Faster Troubleshooting
Plivo provides detailed call quality stats, rich device and network metadata, and helpful call flow visualizations to make debugging call quality issues quick and simple. Use advanced reporting and alerts for proactive call quality monitoring.
Premium Network
Voice API Price Calculator
Only pay to verify REAL users
$0 Verification fee
$0 for Plivo Fraud Shield
Let’s find the right plan for your business
Plivo’s Key Differentiators
Plivo is a Trusted Partner for Superior Support, Guaranteed Delivery, and Simple Pricing
Frequently Asked Questions
What is the difference between verification & authentication?
Verification and authentication are typically used interchangeably, but they aren’t the same thing. Verification occurs at signup. It ensures that a user is who they say they are. Authentication occurs every time a user logs in. Plivo Verify can be used for both verification and authentication.
What’s the difference between SMS verification and voice verification?
Both are great options, but they have different benefits.
- SMS verification is fast and easy for users to complete.
- SMS verification has great reach: almost all mobile devices support SMS functionality.
- Voice verification provides an accessible alternative for individuals who may have visual disabilities.
- Voice verification works best for customers who only have access to a landline, as landlines don’t support SMS.
- Voice verification can be a reliable alternative or fallback in cases of delays or failures in SMS delivery. Voice is prioritized on carrier networks, resulting in higher delivery rates compared to SMS.
- Voice offers significantly richer data points for analytics, enabling users to gain deeper customer insights and optimize conversions.
Is 2FA the same as OTP for verification?
Two-factor authentication, or 2FA, refers to the use of two different types of authentication factors to verify a user's identity. These factors can come from any of the following three categories.
- Something you know: This could be a password, PIN, or the answer to a security question.
- Something you have: This could be a smartphone (to receive an SMS or use an authenticator app), a smart card, or a hardware token.
- Something you are: This refers to biometric data, like a fingerprint, facial recognition, or retina scans.
A one-time password (OTP) is valid for only one login session or transaction, and it relies on something you have. After entering a password (something you know), you might be sent an OTP via SMS to your phone (something you have), which you must then enter to gain access.
What is SMS verification?
SMS verification adds an extra layer of security by using two-factor authentication (2FA) to verify users’ identities. SMS verification helps ensure that the person trying to access the account or register for the service has a mobile device tied to that account. This can help prevent unauthorized access, even if someone gains access to the user's username and password.
How does SMS verification work?
Here are the steps in the SMS verification process:
- A user provides their mobile number to log in to an account or register for a service.
- The system then sends a request to Plivo to initiate the SMS verification process for that mobile number.
- Plivo generates a one-time password OTP) — a unique code that can be used for this one instance for verification.
- The OTP is sent via SMS to the user's mobile number. Plivo also keeps a copy of the OTP to check it against the user's input.
- The user receives the OTP in an SMS message on their phone and enters the OTP into the website or application to which they’re trying to log in or sign up.
- The user’s entry is is sent to Plivo. Plivo verifies whether it matches the OTP that was originally generated and sent to the user.
- If the OTPs match, Plivo verifies the user. If not, Plivo may resend the OTP,or the user may have to initiate the process again.
- Once the user is verified, they can proceed to log in to their account or complete their registration.
What our customers say about us?
“Our developers engaged with Plivo's technical team, reviewed documentation, and compared providers—concluding Plivo met all our needs. Things have been smoother with them. Even as a low-volume user, they treat us as essential, which really matters to us.”
“From day one, Plivo's clear documentation and applications made setup straightforward. Our workflow centers on Plivo's incoming call webhooks—adding metadata on our end and redirecting. The ease of implementation made Plivo a clear winner over the competition.”
“Plivo empowers us to operate in over 190 countries—a major advantage as political parties worldwide use voice to reach voters. CallHub thrives on Plivo's global carrier ties. Each call becomes a well-orchestrated API sequence, relying on Plivo’s highly available, scalable, and latency-free Voice API cycles.”
“In the 18 months since the company implemented Plivo's solutions, Luxer One has experienced increased customer satisfaction. Plivo has a direct relationship with carriers, so it was better able to diagnose SMS deliverability problems and find solutions.”
“For almost five years, we've relied on Plivo for high-quality global calls with customers, totaling more than 6 million minutes. With Plivo as the core infrastructure for our calling solution, we can help SMBs realize their business dreams even sooner.”
Plivo Voice API Platform - Voice calling in minutes
Integrate voice calling within your applications. Make, receive, and control calls across the world programmatically.