Product updates

Plivo has obtained a SOC 2 Type 2 report detailing our systems’ operational effectiveness. The SOC 2 compliance report contains...

Hosted messaging, also known as hosted SMS, lets businesses send text messages from phone numbers that they don’t rent from Plivo. These numbers could be...

We’re excited to announce a private beta program for Plivo’s single sign-on feature. Having to remember multiple username and passwords is annoying and a...

Our customers have been able to port numbers in to Plivo for some time by working with Plivo’s support team. Now Plivo has streamlined the process to make it...

We're launching a public beta of 10DLC SDKs that let businesses automate registration. These SDKs have been in private beta...

Plivo’s voice transcription service can save you time and money. Rather than sending your Plivo voice recordings to a third party for...

We’re announcing two significant enhancements to our Browser SDK, iOS SDK, and Android SDK: WebRTC support and JWT authentication for client calls....

Plivo customers with numbers in countries that support sender IDs can now map multiple sender IDs against an account and use them when sending messages to...

If you manage an account with multiple subaccounts, and sender IDs are not mapped against your subaccounts, Plivo will now default to using the ...

A console enhancement to the Billing page changes the balance amount from a drop-down menu to an editable field. You can now use whatever amount you prefer,...

On the Accounts > Subaccounts page you can now replace subaccount Auth Tokens without deleting a subaccount.

We’ve added new functionality for 10DLC campaign objects to our SDKs, including the ability to:

An enhancement to the Send Message API now lets you set a custom expiry interval for SMS messages . When customers send messages through Plivo, each message...

SIP OPTIONS pings are widely used in SIP communications networks as a health check mechanism. You can have your PBX issue SIP OPTIONS messages to a Zentrunk...

All long codes in the US used for messaging must be registered as 10DLC numbers. To help customers determine which numbers are registered and which aren’t,...

TRAI (Telecom Regulatory Authority of India) mandates that promotional messaging can’t be sent to numbers on the National Customer Preference Register (NCPR)...

Plivo is excited to announce Zentrunk’s first public API, which lets customers access Zentrunk call detail records (CDR) programmatically. You can still...

Plivo has implemented a revised billing cycle for new number rentals. In the past, when a customer rented a new number from Plivo: As of April 14: For...

CNAM, or caller ID name, is a feature in the US public telephone network that associates business and personal phone numbers with names. It allows callers to...

Plivo has implemented a default setting that blocks calls to premium prefixes for all accounts. Customers with a legitimate use case requiring access to...

This release enhances the Messaging experience for our users sending DLT-registered traffic in India. With this update, we have simplified the onboarding.

This is an API update allowing users to seamlessly map numbers to inbound trunks. This functionality, which was previously available only on the console, h

Recent updates to the 10DLC console provide an improved user experience and more visibility into the entire brand and campaign registration process.