The #1 Twilio Alternative
Experience award-winning CPaaS solutions that power better customer engagement.
Recognized as the #1 Leader in Gartner Peer Insights Customers' Choice for Global CPaaS 2023
Featured on Inc.’s 2023 List of America's Fastest-Growing Private Companies
Trusted by thousands of businesses as the leading alternative to Twilio
Lower your total costs significantly with Plivo
White glove service at every step of your journey
Guided Onboarding
Personalized live sessions with experienced solutions engineers
Expert advice on industry best practices and compliance
Global Compliance Assistance
Assisted Sender ID registration in 20+ countries
White-glove 10DLC migration service
Proactive Engagement
Prioritized issue resolution with 24/7 premium support
Personalized account management by Customer Success Managers
Plivo offers enterprise-grade capabilities
Tens of billions of API events
220+ countries
Premium 24-hour support
Comprehensive documentation
7 global points of presence
Billions of voice calls and messages
99.99% uptime SLAs available
Secure cloud communications
Plivo offers a robust suite of feature-rich APIs
Send SMS to 220+ countries
Detailed logs for debugging
Fraud prevention
Multi-channel: SMS and Voice
Pre-registered sender IDs and templates
Fraud prevention
Frequently asked questions about Twilio Alternative
How does Plivo's pricing compare to Twilio for SMS and Voice services?
Plivo's pricing structure offers significant advantages compared to Twilio. Our starting price is 30-40% lower, and with volume pricing, you can experience overall savings ranging from 70-90% making Plivo the most cost-efficient Twilio alternative.
How does Plivo support 10DLC migration from Twilio?
Plivo supports 10DLC migration from Twilio through a seamless process. Our compliance experts provide guided assistance in transitioning your long code (10DLC) messaging services from Twilio to Plivo, ensuring a smooth migration with minimal disruption.
Do you assist with Sender ID registration?
Absolutely. Plivo simplifies the Sender ID registration process in 20+ countries. Our compliance experts and 24/7 support service will guide you through each step, ensuring a smooth and efficient registration process.
Do you offer the same geographical coverage as Twilio for SMS and voice services?
Yes, with Plivo, you can send text messages and make voice calls to 220+ countries and rent phone numbers in 60+ countries.
How does Plivo's Verify API compare as an alternative to Twilio Verify?
Plivo's Verify API stands out for its cost-effectiveness and SMS pumping fraud prevention. We don't charge for each authentication: you only pay for SMS and Voice calls. Our fraud control features combat SMS pumping fraud. And, we prioritize on-time OTP delivery with optimized carrier routes and compliant sender IDs and templates.
What is your API uptime guarantee?
Plivo offers up to a 99.99% uptime SLA with certain packages. We have direct relationships with 1,600+ Tier 1 and local carriers, seven global POPs, and two NOCs for round-the-clock coverage. Check our uptime record on our status page.
What compliance regulations does Plivo adhere to?
Plivo is compliant with a wide range of industry regulations, including PCI-DSS, GDPR, HIPAA, SOC 2 Type II.
Can I use my existing Twilio phone numbers?
You can use your existing phone numbers by porting them to Plivo. Customers can bring their current US or Canada numbers over using the Plivo console. Our support team can assist with international numbers to ensure the migration process occurs without interrupting your business.
How does Plivo's customer support compare to Twilio?
Plivo distinguishes itself through personalized, 24/7, 1:1 premium support, demonstrating a commitment to customer success with tailored assistance for your specific requirements.
What are some use cases that customers migrate from Twilio to Plivo for?
Customers migrate from Twilio to Plivo for two-factor authentication (2FA), appointment reminders, account alerts, order notifications, SMS campaigns, click-to-call, call forwarding, call tracking, IVRs, and call routing. Learn more about Plivo’s use cases.