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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
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AI Chat

That Resolves Customer Queries Instantly, 24/7!

Automate FAQs, process refunds, track orders, and handle complex queries - without human intervention. Scale customer service effortlessly while keeping satisfaction high.

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AI Agents That Work Like Your Best Human Rep, But Faster

Your customers expect instant responses, and your team can't keep up. AI chat agents handle routine inquiries, resolve issues instantly, and keep your business up 24/7.

Order Management Agent

Help customers track orders, modify purchases, and process refunds.

Booking Assistant

Automates appointment scheduling, travel reservations, and service bookings.

Reservation Manager

Handles restaurant reservations, modifications, and cancellations instantly.

Lead Qualification Agent

Identifies and qualifies potential customers by gathering information.

Returns & Exchanges Assistant

Guides customers through return policies, exchange requests, and process refunds.

24/7 Support Agent

Assists customers with account-related inquiries and general support issues.

Product Enquiry Agent

Assists customers to find the right products by answering purchase queries.

FAQ Agent

Instantly answer common questions about products, policies, and services.

Technical Support Agent

Guides customers through product setup, troubleshooting and resolves technical issues.

AI Chat, Built for B2C Brands –  Powerful, Customizable, Always-On

Powerful chat features that make conversations impactful with context-rich, instant answers, takes actions and complete tasks.
AI Agent Capabilities
Chat Conversations Platform
Personality That Matches Your Brand
AI agents speak your brand's voice, tone and adjust responses to fit customer preferences.
AI agents speak your brand's voice, tone and adjust responses to fit customer preferences.
Supports 50+ Languages
Multi-Lingual Conversations with seamless translations and localized responses.
Multi-Lingual Conversations with seamless translations and localized responses.
Trained on Your Knowledge Sources
Taps into your policies, product data, FAQs, and to deliver accurate, consistent responses.
Taps into your policies, product data, FAQs, and to deliver accurate, consistent responses.
AI That Takes Actions
AI agents don't just chat - they can process orders, schedule appointments, modify accounts, and update details in your business systems.
AI agents don't just chat - they can process orders, schedule appointments, modify accounts, and update details in your business systems.
Understands Customer Sentiment in Real-Time
AI detects customer frustration and escalates to a human agent when necessary, ensuring better customer satisfaction.
AI detects customer frustration and escalates to a human agent when necessary, ensuring better customer satisfaction.
Seamless Handoff to Human Agents
AI agents smartly transfer complex conversations to human reps, with full conversation history.
AI agents smartly transfer complex conversations to human reps, with full conversation history.
Comprehensive Tools for Human Reps
Agents have access to chat history, customer profiles, and AI suggestions for efficient issue resolution.
Agents have access to chat history, customer profiles, and AI suggestions for efficient issue resolution.
Monitor Performance & Coach
Supervisors can monitor AI and human agent interactions, and coach their team in real time.
Supervisors can monitor AI and human agent interactions, and coach their team in real time.
Engagement Analytics & Performance Reports
Access holistic reports on customer interactions, response times, satisfaction scores, and team's performance.
Access holistic reports on customer interactions, response times, satisfaction scores, and team's performance.
Support for Multiple Brands
Businesses can manage multiple brand websites or locations under one platform - each with its own customized workflows.
Businesses can manage multiple brand websites or locations under one platform - each with its own customized workflows.

Extensive Integrations to Power Your Agent's Actions

Salesforce
Hubspot
Zoho CRM
Shopify
Zapier
Woocommerce
Zendesk
Freshdesk
ZohoDesk
Slack
X.com
Google Calender
Calendly

Interactive Chat Features for Seamless, Multilingual Conversations

Diverse Message Types
Supports text, images, videos, carousels, buttons, quick replies, forms, and file uploads, enabling dynamic and engaging customer interactions.
Supports text, images, videos, carousels, buttons, quick replies, forms, and file uploads, enabling dynamic and engaging customer interactions.
Conversational Forms
AI agents can collect user details like name, email, and preferences in a natural conversation flow.
AI agents can collect user details like name, email, and preferences in a natural conversation flow.
Custom Interactive Messages
Send dynamic messages like calendars, payment requests, biometric authentication and location pins for an interactive chat experience.
Send dynamic messages like calendars, payment requests, biometric authentication and location pins for an interactive chat experience.
Custom-Branded Chat Interface
Fully customizable widget with brand colors, fonts, and logo, to ensure it aligns with brand aesthetics and provides cohesive user experience.
Fully customizable widget with brand colors, fonts, and logo, to ensure it aligns with brand aesthetics and provides cohesive user experience.
Web Chat
Embed AI Chat as a floating widget or inline chat inside any webpage, or load it on specific user actions.
Embed AI Chat as a floating widget or inline chat inside any webpage, or load it on specific user actions.
Mobile App Chat
Seamlessly embed the chat interface within mobile applications, with React Native, iOS, and Android SDKs.
Seamlessly embed the chat interface within mobile applications, with React Native, iOS, and Android SDKs.
Message Snippets & Templates
Prebuilt response templates help human and AI agents provide fast, consistent replies to common inquiries.
Prebuilt response templates help human and AI agents provide fast, consistent replies to common inquiries.
Multi-Language Support
AI chat agents detect and respond in 50+ languages to serve a global customer base.
AI chat agents detect and respond in 50+ languages to serve a global customer base.
Persistent Conversations
Customers can continue conversations across sessions and devices, while preserving the complete chat interaction.
Customers can continue conversations across sessions and devices, while preserving the complete chat interaction.

Measurable Results with AI Chat Agents That Drive Business Growth

80
%

of customer queries

resolved without human intervention

60
%

reduction

in Support Operations Costs


3
x

faster

responses to customers

35
%

higher

CSAT Scores


An Enterprise Foundation for Your AI-Powered Chat

Enterprise-Grade: Security, Compliance, 99.99% Uptime, Proven Performance, Flexible Pay-as-you-go Pricing, and Dedicated Support.
Secure Reliable Platform

Compliant with SOC 2, HIPAA, PCI, and others. 99.99% uptime ensures uninterrupted services.

Proven Success & Customer Trust

Trusted by B2C brands for billions of interactions. 95%+ CSAT rating on G2.

Whiteglove Onboarding

Forward-deployed engineers to help you go-live quickly, plus 24/7 customer support.

Flexible Scalable Pricing

Pay-as-you-go pricing adapts to your business growth.

Let AI Handle Your Customer Queries Instantly!

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