Compliant, Reliable SMS for Verification & Customer Engagement

Ensure secure logins with instant OTPs, deliver critical notifications & loyalty marketing campaigns to 190+ countries with enterprise-grade reliability, delivery and compliance.

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Learn how Plivo powers billions of messages for global businesses

Engage your customers at every step of their journey

An all-in-one platform that delivers all your messaging needs with OTPs, alerts & notifications, promotional & loyalty marketing campaigns, and conversational messaging.

Alerts & Notifications

Keep customers informed with real-time updates on order status, deliveries, appointments, and account activities. Ensure instant, reliable communication for time-sensitive messages.

Verify

Secure your platform with instant OTPs for authentication and fraud prevention. Prevent SMS fraud and fake signups with built-in security measures like Fraud Shield.

Promotional Marketing

Run high-converting SMS marketing campaigns to promote sales, new arrivals, and special events. Reach customers directly with personalized, targeted messaging.

Abandoned Cart Campaigns

Recover lost sales by sending timely SMS reminders to shoppers who left items in their cart. Include personalized offers or free shipping incentives to encourage checkout.

Loyalty Marketing

Build customer loyalty with automated SMS sequences that deliver timely transaction confirmations, status alerts, and personalized rewards notifications.

Conversational Messaging

Provide real-time, automated customer support and shopping assistance. Help customers with product recommendations, order updates, or FAQs— without human intervention.

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The SMS Platform Built for Reliability & Results

Instant, High-Performance Messaging

Trusted by global brands for mission-critical messaging for seamless customer authentication and engagement with the highest SMS delivery rates.

Built-in Fraud Prevention

Save 95% on cost leakages by blocking SMS pumping and fake verifications with Fraud Shield — included at no extra cost.

Owns the Messaging Infrastructure

No third-party aggregators = better delivery, lower costs.

Automated Failover for high delivery

Ensure every verification code and campaign message is delivered with intelligent, cost-effective routing optimized for >99% message delivery rates.

Global Scale & Local Compliance

Deliver messages in 190+ countries using compliant sender IDs, adhering to local regulations. Choose from local numbers, toll-free numbers, short codes, and long codes to ensure optimal delivery and compliance.

Enterprise-Grade Reliability

Direct connections ensure fast and secure message delivery. Ensure uninterrupted messaging with 99.99% platform uptime.

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24/7 AI Agents That Automate SMS Marketing for You

Reduce Fraudulent Transactions

Brand-Personalized AI Agents

Customize the AI’s tone, messaging style, and responses to match your brand identity.

Works 24/7, Handles Every Customer Action

AI-powered messaging that can process orders, modify subscriptions, check delivery statuses, manage returns, and answer FAQs round-the-clock — without human intervention.

AI-Generated Marketing Content

Use AI to draft SMS campaigns, suggest personalized promotions, and optimize messaging based on customer behavior.

Deep Integration with Your Knowledge Sources

Pulls information from product catalogs, FAQs, CRM data, and past interactions to provide instant and accurate responses.

Personalized Recommendations

AI detects customer intent and suggests relevant products, promotions, and upsell opportunities.

Two-Way Conversations That Feel Human

Engage in natural back-and-forth dialogues with customers — answer questions, handle objections and guide them towards purchases.

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Automate & Personalize Customer Interactions at Scale

Customer Data & Intelligent Automation

Unify customer interactions with a Customer Data Platform (CDP) and leverage advanced segmentation based on behavior, purchase history, and engagement patterns.