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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

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Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
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Feature-Packed

SMS

for Every Business Need

From OTP verification to AI-driven marketing campaigns, get everything you need to scale global messaging effortlessly.

SMS Solutions for Customer Verification, Marketing & Engagement

Secure & Reliable Customer Verification

Instant OTP Delivery
Authenticate customers in seconds with low-latency SMS infrastructure.
Authenticate customers in seconds with low-latency SMS infrastructure.
Intelligent Routing for High Delivery
Send OTPs with a reliable network that guarantees 99%+ message delivery rate.
Send OTPs with a reliable network that guarantees 99%+ message delivery rate.
Enterprise-Grade Reliability
Secure, uninterrupted messaging with direct carrier connections and 99.99% uptime guarantee.
Secure, uninterrupted messaging with direct carrier connections and 99.99% uptime guarantee.

Fraud Prevention & Cost Efficiency

Built-in FraudShield
Block SMS pumping & fake verifications to cut fraudulent SMS costs by 95%.
Block SMS pumping & fake verifications to cut fraudulent SMS costs by 95%.
Lowest Cost Per Verification
Pay only for channel usage. No hidden charges.
Pay only for channel usage. No hidden charges.
Direct Messaging Infrastructure
No third-party aggregators = Better delivery, Lower costs
No third-party aggregators = Better delivery, Lower costs

Global Reach & Compliance

Delivers in 190+ Countries
Send OTPs worldwide using local, toll-free numbers, shortcodes, and 10DLCs.
Send OTPs worldwide using local, toll-free numbers, shortcodes, and 10DLCs.
Pre-Registered Sender IDs
Go live instantly in 150+ countries without regulatory delays.
Go live instantly in 150+ countries without regulatory delays.
Pre-Registered OTP Templates
Simplified compliance globally with OTP message templates in multiple languages.
Simplified compliance globally with OTP message templates in multiple languages.

Automated SMS Campaigns

2-Way Texts & Keyword Opt-Ins
Capture subscribers, provide instant responses, and drive engagement with interactive messaging.
Capture subscribers, provide instant responses, and drive engagement with interactive messaging.
Campaigns & Automated Journeys
Deliver time-sensitive promos and trigger automated messages based on customer actions.
Deliver time-sensitive promos and trigger automated messages based on customer actions.
Dynamic Personalization
Personalize messages using customer name, location, past purchases and custom attributes.
Personalize messages using customer name, location, past purchases and custom attributes.

Integrations & AI Automation

No-Code Agent Studio
Build AI-agents - with zero code - that execute your automated journeys.
Build AI-agents - with zero code - that execute your automated journeys.
CRM & Helpdesk Integrations
Connect with Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Zendesk and more.
Connect with Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Zendesk and more.
Multi-Channel Expansion
Scale beyond SMS with WhatsApp integrations.
Scale beyond SMS with WhatsApp integrations.

Intelligent Delivery With Performance Tracking

Smart Timezone-Based Scheduling
Optimizes campaign delivery times for higher engagement and compliance.
Optimizes campaign delivery times for higher engagement and compliance.
Performance Analytics
A/B test messages, track click-through rates, conversions, and ROI.
A/B test messages, track click-through rates, conversions, and ROI.
Compliance Management
Automates opt-in, opt-out in compliance with TCPA, GDPR, and regional regulations.
Automates opt-in, opt-out in compliance with TCPA, GDPR, and regional regulations.

Exhaustive Messaging Capabilities to Power Our SMS Solutions

Built-in essential features enabling seamless SMS integration, global message, and scalable delivery for all your needs.

Robust Messaging Infrastructure

Essential SMS features already built for you, so you can focus on scaling your SMS delivery globally.
Full Character Support

GSM/Unicode character support, including emojis & symbols

Long SMS Concatenation

Seamlessly auto-concatenates long texts globally

MMS Rich Media Support

Send images, videos, GIFs, and audio with MMS messaging

Built-in Fraud Shield

Detect & prevent SMS pumping attacks in real time

Delivery Notifications

Get real-time updates to track delivery rates and performance

Message Queueing

Queues bulk SMS requests, while ensuring timely delivery.

Secure & Compliant Messaging

Built-in regulatory and data privacy features, and compliant opt-outs

Sensitive Data Protection
Control storing PII & sensitive content for compliance in healthcare & regulated industries.
Control storing PII & sensitive content for compliance in healthcare & regulated industries.
Smart Rate Limiting
Prevent SMS abuse and ensure compliance with carrier regulations.
Prevent SMS abuse and ensure compliance with carrier regulations.
Automatic Opt-Out Handling
Built-in STOP and Cancel response handling to manage opt-outs.
Built-in STOP and Cancel response handling to manage opt-outs.
Automated Content Purging
Message content is not stored in records. Logs auto-purge after 30 days.
Message content is not stored in records. Logs auto-purge after 30 days.

Superior Message Delivery

Advanced features to maximize delivery and track performance in 190+ countries

Intelligent Message Encoding
Replaces Unicode with GSM characters when needed, for higher SMS delivery
Replaces Unicode with GSM characters when needed, for higher SMS delivery
Local Match
Improve SMS read rates by sending messages using local sender IDs for each user
Improve SMS read rates by sending messages using local sender IDs for each user
Number Pooling
Boost delivery rate by spreading your texts over a pool of phone numbers.
Boost delivery rate by spreading your texts over a pool of phone numbers.
Conversion API
Track user actions and measure conversions directly from Short links.
Track user actions and measure conversions directly from Short links.

Pick the right Sender IDs for your texts

Choose from local, mobile, toll-free numbers & alphanumeric sender IDs worldwide to power your outbound texting, and automated 2-way text conversations.

Toll-Free Numbers

Automate sales and support conversations with customers on SMS using toll-free numbers.

Explore Toll-free

10DLC Numbers

Deliver A2P alerts, reminders, notifications and marketing messages using 10DLC.

Explore 10DLC

Short Codes

High-throughput short codes for mass A2P marketing campaigns, alerts, and notifications.

Explore Short Codes

Mobile numbers

Versatile mobile numbers for 2-way conversational messaging; perfect for AI agents.

Explore Numbers

Scale with Confidence with Enterprise-Grade SMS Platform

Global Coverage, Local Complaince
Deliver messages in 190+ countries with localized compliance.
Deliver messages in 190+ countries with localized compliance.
99.99% Uptime
High-availability enterprise-grade messaging.
High-availability enterprise-grade messaging.
360° Compliance & Security
Fully compliant with GDPR, SOC 2, HIPAA, PCI DSS, CSA STAR.
Fully compliant with GDPR, SOC 2, HIPAA, PCI DSS, CSA STAR.
Customer Satisfaction
Rated 95%+ in overall satisfaction on G2. Trusted by 1000s of businesses for ease of use, reliability, and excellent support .
Rated 95%+ in overall satisfaction on G2. Trusted by 1000s of businesses for ease of use, reliability, and excellent support .

Engage your customers at every step of their journey

An all-in-one platform that delivers all your messaging needs with OTPs, alerts & notifications, promotional & loyalty marketing campaigns, and conversational messaging.

Alerts & Notifications

Send customers real-time updates on orders, deliveries, appointments, and account changes through reliable SMS notifications.

Verify

Secure your platform with instant OTPs for authentication. Prevent SMS pumping and fake signups with built-in FraudShield.

Promotional Marketing

Run high-converting SMS campaigns to deliver personalized promos, launch new products, and more - directly to customer’s phone.

Abandoned Cart Campaigns

Recover abandoned carts with timely SMS reminders and personalized incentives to complete purchases.

Loyalty Marketing

Reward loyal customers with exclusive perks, point updates, and personalized birthday offers to drive retention.

Conversational Messaging

Provide real-time assistance to help customers with product recommendations, order tracking, or FAQs, without any human intervention.

Start Sending SMS in Minutes

Try the most reliable SMS platform for secure OTPs, high-converting marketing campaigns and AI-driven conversational messaging.

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