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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
If you’d like to discuss a committed spend agreement, please provide us a bit more information by filling out this form.
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Messaging Platform

Toll-Free SMS

Send and receive SMS and MMS on toll-free numbers across the US and Canada.

Toll-Free SMS
View Pricing
Toll-Free SMS
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ninjavan
Learn how thousands of innovative businesses rely on Plivo for their customer engagement

Scalable Messaging With
SMS-Enabled Toll-Free Numbers

Online Shopping

A Powerful Alternative to Short Codes

Toll-free numbers support A2P use cases and offer up to 10 messages/second throughput without any extra carrier surcharges.

Money Growth

Voice and SMS on the Same Number

Engage via SMS and voice calls from your toll-free phone numbers to power your omnichannel strategy with your customers.

Cell Phone

Instant Provisioning

Purchase and provision toll-free phone numbers instantly to start sending and receiving messages.

Robust Feature Set for All Your Business Needs

mobile phone

Voice-Enabled by Default

Use one number for voice and SMS. All toll-free SMS numbers can send and receive SMS messages as well as make and receive phone calls.

mails

Message Queueing

Send a high volume of messages with a single API request. We queue your SMS messages and deliver them for you.

web development

Long SMS Concatenation

No more lost messages or manual chunking. Automatically split and reassemble messages longer than 160 characters (up to 1,600 characters).

online translator

Unicode Characters

Our SMS API supports Unicode UTF-8 to send and receive SMS text messages in any language, including Chinese, Japanese, French, Arabic, and 100+ other languages and symbol scripts.

notification bell

Real-Time SMS Alerts and Logs

Fetch your SMS logs in real time and see detailed information, including message direction, message status, billing info, API log reports, and message timestamps.

menu

Handset Delivery Reports

Get real-time business intelligence from live handset delivery receipts from supported carriers. Quickly find out exact delivery statuses for all your SMS text messages sent.

Use Cases for Toll-Free SMS

Short code
Short code
Online Shopping

Online Retail

Improve your engagement with customers by sending SMS text messages using short codes for contests and promotions, and improve customer service and customer loyalty through reward campaigns.

Play

Marketing and Media

Build high-impact marketing campaigns that targets your customers in real time. Some of our customers use short code SMS messages to deliver time-sensitive info such as flight reservation reminders and point-of-sale campaigns.

Money flows

Financial Services

Enable two-factor authentication via SMS text message using a short code and protect your customers with an additional layer of security for any type of customer transaction, including account activity alerts, money transfers, and bill payments.

Map
Map
customer service

Customer Service

Create the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications, all via SMS text messages directly to the customers’ mobile phones.

paper plane

Transportation and Logistics

Optimize complex logistics and virtually any process that requires instant communication by using SMS text messages: rideshare coordination, supply chain inventory tracking, order confirmations, shipment delivery, product returns and recalls.

Heart shape

Health Care

Enhance patient experiences and rapport by improving health care communication, reducing appointment no-shows with SMS alerts, delivering time-critical emergency health services, and optimizing public health campaigns.

Pricing Comparison

US
United States of America

* Additional carrier charges apply to all outbound SMS messages

Number Type
Plivo
Other Providers
Savings
Toll-free Number
$1.00/month
$2.00/month
50%
Outbound SMS
$0.0065/sms
$0.0075/sms
13%
Inbound SMS
$0.0075/sms
$0.0065/sms
13%
CA
Canada

* Additional carrier charges apply to all outbound SMS messages

Number Type
Plivo
Other Providers
Savings
Toll-free Number
$1.00/month
$2.00/month
50%
Outbound SMS
$0.0065/sms
$0.0075/sms
13%
Inbound SMS
$0.0065/sms
$0.0075/sms
13%

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