AI for Product Recommendations

Streamline 'What’s the best product for outdoor enthusiasts?' queries

Outdoor enthusiasts often face the challenge of selecting the best products tailored to their adventures. With a myriad of options available, finding the ideal solution can be cumbersome and time-intensive. Customers frequently seek guidance on choosing products that align with their specific needs and preferences, making efficient recommendation support crucial.

Human Support
  • Initial query is received and logged by support staff.
  • User preferences and requirements are manually assessed.
  • Support agent conducts product research to meet needs.
  • Recommendations are collated and shared with the customer.
  • Further interaction occurs to address additional queries or clarifications.
Avg resolution time
24-48 hours
AI Support
  • An AI-powered customer initiates interaction through multiple channels.
  • Quickly gathers key user preferences and needs.
  • Processes data using advanced algorithms for personalized recommendations.
  • Provides a list of curated products instantly.
  • Allows for additional questions and navigates towards further clarification.
Resolution time
Instantaneous

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
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Advantages of AI Support Solution

Speed and Efficiency
Instantaneous Responses to Queries
Consistency in Recommendations
Standardized Advice Across Multiple Channels
Scalability
Handling Large Query Volumes Seamlessly

Implementation

  • Integration: Combines with existing E-commerce platforms to enhance user experience.
  • Customization: Tailors the recommendation engine based on specific business goals.
  • Deployment: Swift introduction to user interfaces for improved interaction.
  • Testing and Monitoring: Continuously assess and improve AI algorithms for precision.
  • Optimization: Regular updates to ensure up-to-date product information and accurate recommendations.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
CHECK PLIVO AI

Streamline your customer support with Plivo AI

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