AI for Product Recommendations

Enhance speed in 'What are the best budget-friendly items?' automation

In today's fast-paced ecommerce landscape, customers demand instant product recommendations. The need for rapid responses to queries like 'What are the best budget-friendly items?' has grown exponentially. Traditional methods can lead to dissatisfaction due to delays caused by human resources or inefficient systems.

Human Support

Customer inquiry is logged and assigned to a support agent.
Agent reviews customer history and preferences.
Agent searches across multiple platforms for best budget-friendly offers.
Recommendation is drafted and communicated back to the customer.
Follow-up may be required for additional queries.

Avg resolution time

2 hours

AI Support

Customer inquiry is received instantly by Plivo AI.
AI analyzes customer data and preferences in real-time.
AI cross-references offers from various vendors to find budget-friendly options.
Recommendations are instantly communicated back to the customer, ensuring quick decision-making.

Resolution time

3 seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Instant Recommendations

Get product recommendations in seconds, beating any manual process.

Enhanced Customer Engagement

Improve user satisfaction with tailored interactions.

Scalability and Efficiency

Effortlessly manage high volumes of inquiries with AI-driven solutions.

Implementation

Integration: Plug Plivo AI into current ecommerce platforms seamlessly for enhanced support capabilities.
Customization: Tailor AI responses to align with brand tone and customer expectations.
Deployment: Quick installation and deployment to enable immediate operational support.

Testing: Conduct comprehensive AI performance tests to ensure accuracy and efficiency in product recommendations.
Monitoring and Optimization: Continuous AI learning and feedback systems enhance accuracy over time, optimizing customer interactions.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

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