AI for Product Recommendations

Automate 'What’s the most popular product today?' suggestions

Customers often face frustration when searching for the most popular product of the day due to a lack of personalized recommendations on e-commerce platforms. Traditional methods rely heavily on manual updates and binary filters that fail to adapt to rapidly changing trends and user preferences.

Human Support
  • Customer submits a query via support channel.
  • Support representative reviews the customer’s request.
  • Query passed to the data analysis team for processing.
  • Product recommendation manually compiled and sent back to customer.
Avg resolution time
3-4 hours
AI Support
  • AI receives queries related to most popular products.
  • Algorithm analyzes current market trends and sales data.
  • AI generates dynamic, personalized product recommendations.
  • Instant suggestions promptly communicated to the customer.
Resolution time
Instant

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
LEARN MORE

Advantages of AI Support Solution

Enhanced Efficiency
AI reduces human workload with rapid data processing.
Real-Time Adaptability
AI systems adapt quickly to market trends for exceptional recommendations.
Cost-Effective Solutions
AI reduces operational costs by automating 95% of support queries.

Implementation

  • Integration: Seamless plug-and-play integration with existing e-commerce platforms.
  • Customization: Tailor AI algorithms to align with particular product categories or brand preferences.
  • Deployment: Quick deployment ensuring minimal business disruption.
  • Testing and Monitoring: Continuous evaluation to ensure AI accuracy and efficiency in recommendations.
  • Optimization: Regular updates to refine algorithm based on user feedback and market trends.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
CHECK PLIVO AI

Streamline your customer support with Plivo AI

BOOK A FREE DEMOTRY LIVE PREVIEW