AI for Product Recommendations
Boost agent productivity with 'What’s a good replacement for this out-of-stock item?' automation
Many customers face the frustration of encountering out-of-stock items when shopping online. This leads to queries about suitable replacements, which often result in delayed resolution due to high human agent workload. Plivo’s AI-driven product recommendations provide a seamless experience by suggesting alternative products instantly, thereby enhancing customer satisfaction and reducing wait times.