AI for Product Recommendations Support

Eliminate Delays in Handling: 'What Products are on Sale Today?'

Customers often face delays when they inquire about product sales and discounts. In a fast-paced retail environment, waiting for a response can mean losing potential buyers. Efficient handling of queries regarding current product sales is crucial for maintaining customer satisfaction and retention.

Human Support
  • Customer contacts support desk manually.
  • Support agent checks current sales data.
  • Support agent compiles information and responds to the customer.
Avg resolution time
20-30 minutes
AI Support
  • Customer submits an inquiry about sales using Plivo AI.
  • AI processes the query in real time, retrieving current sales data.
  • Immediate response is generated and sent to the customer.
Resolution time
2-3 minutes

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
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Advantages of AI Support Solution

Speed of Response
AI dramatically cuts down response time, ensuring customers get timely assistance.
Accuracy of Information
Uses machine learning to provide highly accurate product information and sales data.
Cost Efficiency
Reduces the need for large support teams, cutting costs without compromising service.

Implementation

Integration

  • Seamless integration with existing CRM systems.
  • Connect via APIs for real-time data access.

Customization

  • Tailor the AI to specific sales queries and company branding.
  • Create custom responses for enhanced user engagement.

Deployment

  • Rapid deployment across multiple platforms.
  • Ensure minimal disruption to existing processes.

Testing and Monitoring

  • Continuous testing to ensure accuracy in response.
  • Monitor performance metrics for improvements.

Optimization

  • Regular updates based on customer feedback.
  • AI learns and adapts to new sales patterns.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
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Streamline your customer support with Plivo AI

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