AI for Product Recommendations Support

Eliminate Delays in Handling: 'What Products are on Sale Today?'

Customers often face delays when they inquire about product sales and discounts. In a fast-paced retail environment, waiting for a response can mean losing potential buyers. Efficient handling of queries regarding current product sales is crucial for maintaining customer satisfaction and retention.

Human Support

Customer contacts support desk manually.
Support agent checks current sales data.
Support agent compiles information and responds to the customer.

Avg resolution time

20-30 minutes

AI Support

Customer submits an inquiry about sales using Plivo AI.
AI processes the query in real time, retrieving current sales data.
Immediate response is generated and sent to the customer.

Resolution time

2-3 minutes

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

Advantages of AI Support Solution

Speed of Response

AI dramatically cuts down response time, ensuring customers get timely assistance.

Accuracy of Information

Uses machine learning to provide highly accurate product information and sales data.

Cost Efficiency

Reduces the need for large support teams, cutting costs without compromising service.

Implementation

Integration

Seamless integration with existing CRM systems.
Connect via APIs for real-time data access.

Customization

Tailor the AI to specific sales queries and company branding.
Create custom responses for enhanced user engagement.

Deployment

Rapid deployment across multiple platforms.
Ensure minimal disruption to existing processes.

Testing and Monitoring

Continuous testing to ensure accuracy in response.
Monitor performance metrics for improvements.

Optimization

Regular updates based on customer feedback.
AI learns and adapts to new sales patterns.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

Automate Other Related Queries

Streamline your customer support with Plivo AI

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