AI for Product Recommendations

Enhance speed in 'What products are exclusive to your store?' queries

Customers often face challenges when trying to find out which products are exclusive to a store. This can result in dissatisfaction and delayed purchase decisions. Timely and accurate responses are crucial for enhancing user experience, especially for exclusive products that drive brand differentiation.

Human Support

A support ticket is generated from the customer's query.
The ticket is assigned to a human agent.
The agent reviews the product catalog for exclusivity.
After finding the information, the agent replies to the customer.

Avg resolution time

10-15 minutes

AI Support

The customer queries about exclusive products via a chatbot.
The AI system instantly processes the request and checks the product database.
Exclusive products are identified and a response is generated.
The customer receives immediate information through the chat interface.

Resolution time

Instantly

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Speed and Efficiency

Instant Responses to Inquiries

Reducing Operational Costs

Cut Expenses with AI Solutions

Increased Customer Satisfaction

Delight Customers with Quick Solutions

Implementation

Integration: Seamlessly integrate AI systems into your existing tech stack to enhance capabilities.
Customization: Tailor AI algorithms to suit specific business requirements and ensure relevance.
Deployment: Efficient deployment processes to initiate AI support with minimal downtime.

Testing and Monitoring: Conduct rigorous testing to ensure the system provides accurate product information.
Optimization: Continuously optimize the AI system using feedback and data analytics.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

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