AI for Product Recommendations Support

Streamline 'What do people who bought this item also buy?' queries

With the growing popularity of online shopping, businesses face the challenge of effectively managing product recommendation queries such as "What do people who bought this item also buy?" These queries are crucial for retailers as they significantly enhance user experience and drive sales. However, addressing these inquiries manually can be time-consuming and prone to errors, especially during peak shopping seasons or high-traffic periods.

Human Support
  • Customer places an inquiry about related purchases.
  • Support team manually collects data from previous purchases.
  • Analyze data to identify frequently bought together items.
  • Communicates recommendations back to the customer.
Avg resolution time
24 hours
AI Support
  • AI-driven algorithms analyze customer purchase history.
  • Utilize comprehensive datasets to map buying patterns.
  • Instantly generate product recommendations based on current and past data.
  • Continuously refine recommendations through AI learning.
Resolution time
10 seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
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Advantages of AI Support Solution

Cost Efficiency
Significantly reduce operational costs with AI automation
Enhanced Accuracy
Minimize errors with precise data-driven recommendations
24/7 Availability
Offer non-stop customer support services with AI

Implementation

  • Integration: Seamlessly integrate AI with existing e-commerce platforms to enhance customer support.
  • Customization: Configure settings to align with specific business objectives for better service delivery.
  • Deployment: Quick deployment with on-premise or cloud-based solutions ensuring minimum downtime.
  • Testing: Rigorous testing protocols to ensure AI systems deliver accurate product recommendations.
  • Monitoring and Optimization: Continuous monitoring systems to refine AI capabilities and optimize performance over time.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
CHECK PLIVO AI

Streamline your customer support with Plivo AI

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