AI for Product Recommendations: Newest Arrivals

Simplifying 'What are the newest arrivals in this category?' inquiries

When customers want to discover the newest arrivals in a particular product category, timely and accurate responses are crucial. However, relying solely on human customer support can lead to delays and inconsistencies. Understanding what items are new and where they fit within a category is a common question that needs efficient handling to ensure customer satisfaction.

Human Support
  • Customer service representative reviews the latest additions manually.
  • Double-checks inventory details against current stock data.
  • Curates a list of new arrivals and communicates to the customer.
Avg resolution time
4 hours
AI Support
  • AI instantly detects the latest products added to the category.
  • It uses algorithms to sort and present the most relevant new arrivals.
  • The system analyzes customer preferences and tailors responses actively.
Resolution time
5 seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
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Advantages of AI Support Solution

Speed and Efficiency
Instantaneous Responses at Scale
Accuracy and Relevance
Delivers Precise Information
Cost-Reduction
Eliminates Unnecessary Overheads

Implementation

  • Integration: Seamlessly connects with existing product databases to track updates.
  • Customization: Configured to align with business-specific categories and user preferences.
  • Deployment: Implemented quickly through plug-and-play options for immediate use.
  • Testing: Rigorously tested for response accuracy and consistency across scenarios.
  • Monitoring and Optimization: Continuous assessment and improvement through real-time analysis of customer interactions.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
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Streamline your customer support with Plivo AI

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