AI for Product Recommendations: Newest Arrivals

Simplifying 'What are the newest arrivals in this category?' inquiries

When customers want to discover the newest arrivals in a particular product category, timely and accurate responses are crucial. However, relying solely on human customer support can lead to delays and inconsistencies. Understanding what items are new and where they fit within a category is a common question that needs efficient handling to ensure customer satisfaction.

Human Support

Customer service representative reviews the latest additions manually.
Double-checks inventory details against current stock data.
Curates a list of new arrivals and communicates to the customer.

Avg resolution time

4 hours

AI Support

AI instantly detects the latest products added to the category.
It uses algorithms to sort and present the most relevant new arrivals.
The system analyzes customer preferences and tailors responses actively.

Resolution time

5 seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Speed and Efficiency

Instantaneous Responses at Scale

Accuracy and Relevance

Delivers Precise Information

Cost-Reduction

Eliminates Unnecessary Overheads

Implementation

Integration: Seamlessly connects with existing product databases to track updates.
Customization: Configured to align with business-specific categories and user preferences.
Deployment: Implemented quickly through plug-and-play options for immediate use.

Testing: Rigorously tested for response accuracy and consistency across scenarios.
Monitoring and Optimization: Continuous assessment and improvement through real-time analysis of customer interactions.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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