AI for Order Tracking Support

Minimize Agent Intervention for 'What Should I Do if My Order is Marked Return to Sender?' Cases

Customers often encounter issues with order deliveries where their package is marked as 'return to sender.' These situations can lead to confusion and frustration, as the customer is left wondering about next steps to retrieve their order or understand the status. The need for efficient support in these scenarios is paramount to maintain customer satisfaction and ensure smooth business operations.