AI for Product Recommendation Support

Improve 'Can you recommend items for a home office?' automation

Many customers seeking to enhance their home office setup often face challenges in selecting the right products that suit their specific needs. Traditional support or search methods can lead to inadequate or overwhelming choices, leaving consumers frustrated. Implementing effective product recommendation systems powered by AI can greatly improve user satisfaction and conversion rates.

Human Support

User submits a query through a contact form or email.
Support staff process the request and analyze possible recommendations.
Response crafted and sent back to the customer typically within 24-48 hours.

Avg resolution time

24-48 hours

AI Support

User types query into chat interface.
AI interprets the request using natural language processing (NLP).
The system cross-references user preferences and past behavior.
Immediate product recommendations are displayed with options for customization.

Resolution time

Instantaneous

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Speed and Efficiency

Get Recommendations Instantly

Cost-Effective Solutions

Reduce Overhead and Resource Use

Enhanced Customer Satisfaction

Personalized Experiences for Users

Implementation

Integration: Plivo's AI can seamlessly integrate into existing CRM systems, enabling quick access to customer data.
Customization: The AI agent can be tailored to understand specific vocabulary and preferences unique to the business it serves.
Deployment: Rapid deployment with minimal disruption to ongoing customer support services.

Testing: Conduct thorough A/B testing to determine the efficacy of the AI agent in real-world scenarios.
Monitoring and Optimization: Continuous monitoring to ensure AI is performing optimally, with regular updates to improve accuracy and response time.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

Streamline your customer support with Plivo AI

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