AI for Order Tracking Support
Improve workflows for 'Can I delay my order delivery?' cases
Many customers face the issue of needing flexibility with their delivery schedules. Whether due to unforeseen circumstances or last-minute changes, customers often enquire, "Can I delay my order delivery?" Handling these requests efficiently is crucial for maintaining customer satisfaction and operational efficiency. Traditionally, this involved time-consuming interactions with human customer service representatives. However, with the advent of Plivo's AI-powered support agents, order tracking processes are becoming more efficient, enabling quick resolutions and improved customer experiences.