AI for Product Recommendations

Simplify 'What’s the best choice for a specific diet?' queries

Choosing the right product for specific dietary needs can be an overwhelming task for consumers. With the vast array of products available, pinpointing the best choice becomes challenging. Customers often need instant, personalized recommendations that evaluate their unique preferences and dietary restrictions, making traditional support systems inadequate.

Human Support
  • Initial reception and understanding of customer's dietary inquiry.
  • Manual searching through existing databases for fitting options.
  • Providing an analysis or suggestion based on gathered data.
  • Responding to follow-up queries for further specifications or adjustments.
Avg resolution time
30 minutes
AI Support
  • Automatic recognition of queries related to dietary needs.
  • Instant analysis of available products against the specified dietary restrictions.
  • Provision of tailored recommendations with scientific rationales.
  • Facilitates a continuous conversation flow, allowing further personalization.
Resolution time
2 minutes

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
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Advantages of AI Support Solution

Efficiency in Query Resolution
AI systems can handle multiple inquiries simultaneously, reducing wait times.
Substantial Cost Savings
Reduces the need for large support teams, significantly cutting costs.
Enhanced Customer Satisfaction
Quick, tailored responses boost customer trust and loyalty.

Implementation

  • Integration: Seamlessly integrates with existing e-commerce platforms and databases to pull product data accurately.
  • Customization: Custom configuration to align with specific business rules and dietary databases.
  • Deployment: Quick deployment model enabling businesses to go live within weeks.
  • Testing: Rigorous performance testing ensures that all product recommendation data aligns with dietary needs.
  • Monitoring and Optimization: Continuous monitoring allows for sustained accuracy improvements and operational optimization.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
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Streamline your customer support with Plivo AI

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