AI for Product Recommendations Support

Simplify 'What are popular items this season?' responses

Customers often face the challenge of not knowing what items are trending or popular for the current season. This can lead to indecision and dissatisfaction if they cannot find timely recommendations that match their preferences. Providing accurate and immediate responses to the query 'What are popular items this season?' is crucial for a smooth shopping experience.

Human Support
  • Customer initiates a query regarding popular seasonal products.
  • Support staff reviews available stock and current trends.
  • Staff responds to the query based on the manual analysis and available data.
  • Resolution provided within 24 hours depending on workload and availability of staff.
Avg resolution time
24 hours
AI Support
  • AI instantly analyzes current fashion trends and customer preferences.
  • Provides immediate responses 24/7 using natural language understanding.
  • Uses machine learning to update recommendations in real-time with minimal delay.
  • Integrates seamlessly with existing systems for smooth operations.
Resolution time
Few seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

  • Customer-led Conversations
  • On-the-fly database updates
  • Integrates with Ecommerce
  • Follows brand guidelines
  • Works within guardrails
  • Better than your real agent
  • Never leaves your side
  • Constantly learns!
LEARN MORE

Advantages of AI Support Solution

Effortless Scale and Availability
Seamlessly handle increased customer queries without scaling issues.
Consistent Accuracy
Deliver accurate, error-free product data and suggestions continuously.
Real-time Trend Adaptation
Stay ahead with dynamic, up-to-date recommendations aligned with trends.

Implementation

  • Integration: Compatible with your existing database, allowing AI to pull in trend data instantly.
  • Customization: Tailor AI behavior to fit your brand's voice and customer demographics.
  • Deployment: Quick and smooth deployment that ensures your business remains uninterrupted.
  • Testing and Monitoring: Ensure accuracy through ongoing model tuning and performance checks.
  • Optimization: AI engines are optimized continuously based on customer interaction feedback and evolving market trends.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction
CHECK PLIVO AI

Streamline your customer support with Plivo AI

BOOK A FREE DEMOTRY LIVE PREVIEW