AI for Product Recommendations Support

Simplify 'What are popular items this season?' responses

Customers often face the challenge of not knowing what items are trending or popular for the current season. This can lead to indecision and dissatisfaction if they cannot find timely recommendations that match their preferences. Providing accurate and immediate responses to the query 'What are popular items this season?' is crucial for a smooth shopping experience.

Human Support

Customer initiates a query regarding popular seasonal products.
Support staff reviews available stock and current trends.
Staff responds to the query based on the manual analysis and available data.
Resolution provided within 24 hours depending on workload and availability of staff.

Avg resolution time

24 hours

AI Support

AI instantly analyzes current fashion trends and customer preferences.
Provides immediate responses 24/7 using natural language understanding.
Uses machine learning to update recommendations in real-time with minimal delay.
Integrates seamlessly with existing systems for smooth operations.

Resolution time

Few seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Effortless Scale and Availability

Seamlessly handle increased customer queries without scaling issues.

Consistent Accuracy

Deliver accurate, error-free product data and suggestions continuously.

Real-time Trend Adaptation

Stay ahead with dynamic, up-to-date recommendations aligned with trends.

Implementation

Integration: Compatible with your existing database, allowing AI to pull in trend data instantly.
Customization: Tailor AI behavior to fit your brand's voice and customer demographics.
Deployment: Quick and smooth deployment that ensures your business remains uninterrupted.

Testing and Monitoring: Ensure accuracy through ongoing model tuning and performance checks.
Optimization: AI engines are optimized continuously based on customer interaction feedback and evolving market trends.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

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