Let WhatsApp AI Agents handle your customer chats 24/7

Autonomous WhatsApp AI agents answer purchase inquiries, close new sales, engage loyal customers & resolve support queries instantly.

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Learn how Plivo powers billions of messages for global businesses

Convert, engage and delight customers with AI-powered WhatsApp Interactions

Drive sales conversions, engage customers, recover lost revenue, and provide instant support - WhatsApp AI agents do it all

Convert

Engage

Delight

Convert

Campaign Manager

E-commerce, Fashion, Luxury, Beauty, Automotive

Send perfectly-timed marketing messages and personalized offers, track engagement and optimize campaigns for your target customers.

Buying Assistant

E-commerce, Automotive, Luxury Goods

Answers pre-purchase questions, recommends products, and helps close deals using your catalog knowledge and internal company knowledge

Sales Conversion Agent

E-commerce, Fashion, Luxury, Beauty, Automotive

Assists customers in placing orders within WhatsApp, and processes the checkout in real-time. It handles last-minute queries, and ensures a seamless purchase experience.

Cart Recovery Agent

E-commerce, Retail, DTC Brands

Sends personalized reminders and discounts to recover abandoned carts.

Lead Qualification Agent

Real Estate, Finance, Insurance, SaaS

Engages prospects, asks qualifying questions, and routes high-intent leads to sales teams.

Engage

AI-powered Upsell Agent

E-commerce, Fashion, Beauty, Luxury

Suggests relevant products based on past purchases and customer preferences.

Loyalty Marketing Agent

Retail, Hospitality, F&B, Beauty

Engages customers with loyalty rewards, VIP perks, spend-based & early-access offers through WhatsApp to enhance retention.

Booking & Reminder Agent

Hospitality, Travel, Events, Healthcare

Confirms reservations, sends reminders, and allows customers to modify appointments.

Subscription & Renewal Agent

SaaS, Media, Health & Wellness, Memberships

Notifies customers about upcoming renewals, offers incentives, and handles cancellations.

Product Recommendation Agent

E-commerce, Retail, DTC Brands

Turn browsing into buying by understanding customer preferences and making personalized product recommendations.

Delight

AI Customer Service Agent

Retail, Banking, Telecom, E-commerce

Keep your support running 24/7 on WhatsApp - even when your team is asleep. Process purchases, returns, billing and handle customer issues automatically.

Appointment Scheduler

Healthcare, Beauty, Fitness, Education

Lets customers schedule, reschedule, or cancel appointments via WhatsApp.

Order Tracking Agent

E-commerce, Logistics, Food Delivery

Keep customers informed about their orders with proactive shipping updates, delivery notifications, and handles customer queries.

Feedback & Survey Agent

E-commerce, Travel, SaaS, Hospitality

Automates post-purchase surveys, collects customer insights, and improves satisfaction.

Live Chat Handoff Agent

Banking, SaaS, Telecom, Retail

Resolves common queries via AI and escalates complex issues to human agents.

Everything You Need to Scale Customer Engagement on WhatsApp

Powerful features that make customer conversations easier to automate, manage and scale - all from one platform.

Customize AI Agents to your Brand

Customize your WhatsApp AI agents to speak your brand's language, personality and values, while delivering highly personalized interactions.

24/7 Availability

Works round the clock, ensuring customers receive instant assistance - from processing orders, to resolving support issues. No more lost sales or unanswered questions outside business hours.

Natural, human-like conversations

Chat with an AI Agent that responds just like a real person - understanding context to handle high-volume queries and accelerate resolution.

Scales Infinitely – No Hiring Needed

Businesses can scale effortlessly without increasing team size, with AI agents that handle unlimited conversations simultaneously.

Smarter Conversations with Memory

Remembers past interactions, customer preferences, and conversation history to provide accurate answers - just like a human agent.

Unified Customer Profiles

Get a 360° view of your customers’ journey to answer any complex or multi-part questions.

Integrate Knowledge Sources

Our AI utilizes internal business documents like SOPs, FAQs, and blog posts to accurately resolve customer queries.

No-Code AI Agent Studio

Easily create your custom AI agent - without writing a single line of code.

Human-in-the-loop

Seamlessly escalate complex queries to human agents, while carrying forward the context of the entire conversation.

Engagement Analytics

Track conversation success rates, customer satisfaction, agent efficiency, and campaign performance in real-time.

Seamless Integrations

Connect with Shopify, Zoho, Salesforce, HubSpot, Zendesk, and other business systems effortlessly, for Agents to be context-aware and take actions.

Rich Media Support

Share images, videos, documents and buttons to create engaging WhatsApp conversations with customers.

Verified Business Profile & Green Tick

Build trust with an official WhatsApp Business presence.

Quick Reply & Interactive Buttons

Add one-tap response options that help customers make choices quickly and keep conversations flowing.

Message Templates

Build and reuse approved WhatsApp templates for consistent, personalized messages across all customer communications.

Chat across multiple languages

Detect and chat with customers in their preferred language - automatic detection and natural responses across 28 global languages.

Broadcast & Bulk Messages

Send personalized updates, offers, and announcements to thousands of customers simultaneously with targeted delivery.

Power Your WhatsApp Strategy with Plivo’s Speed, Compliance, and Expertise

Faster Onboarding & Approval

Get your WhatsApp Business account verified quickly with priority approval and a hassle-free setup process.

Number Flexibility & Global Reach

Choose from an extensive inventory of business phone numbers—mobile, landline, or toll-free—or use your existing number as your official WhatsApp identity.

Premium Support & Priority Meta Assistance

Get expedited support and faster issue resolution with priority Meta responses—ensuring uninterrupted business operations.

Built-In Compliance & Regulatory Adherence  (For Businesses of All Sizes)

Plivo’s platform includes pre-configured compliance controls for GDPR, HIPAA, PCI DSS, ISO 27001, SOC 2, and other industry regulations—helping businesses scale without compliance risks.

Enterprise-Grade Reliability

Direct connections ensure fast and secure message delivery. Ensure uninterrupted messaging with 99.99% platform uptime.

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Feature

Other Players

Global Reach

Limited

190+ Countries

Pricing

Higher

Up to 30% cheaper

Uptime

Lower

99.99%

10DLC Launches

Days or weeks

As fast as 24 hours

Fraud Protection

Often an add-on

Built-in AI Shield

Support