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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
If you’d like to discuss a committed spend agreement, please provide us a bit more information by filling out this form.
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AI Agents to convert, engage & delight your customers

Convert visitors, send timely promotions, and resolve inquiries instantly with AI agents that engage customers - across SMS, Voice, Chat, WhatsApp - at every step of the journey.

Plivo powers customer engagement for leading brands

AI Agents That Power Every Step of Customer Journey

Convert Agents
Engage Agents
Delight Agents
Convert Customers
Sales Conversion Agent
Channels: SMS, WhatsApp
Helps customers complete their purchases via SMS, or WhatsApp right when they need it.
Shopping Assistant
Channels: SMS, WhatsApp
Offers step-by-step guidance to help shoppers make confident buying decisions - right where they are.
Lead qualification Agent
Channels: Voice, Chat, WhatsApp
Gathers customer intent, assess qualification criteria, and seamlessly hands off high-value leads to a sales team.
Recover Abandoned Carts
Channels: SMS, WhatsApp
Sends personalized reminders & offers to customers who have left items in their carts, encouraging them to complete their purchase.
Welcome New Subscribers
Channels: SMS, WhatsApp
Automates welcome campaigns for new subscribers, offering tailored incentives and guidance to drive their first order.
Engage Customers
Upsell & Cross-Sell Agent
Channels: SMS, Whatsapp
Identifies opportunities to offer higher-value or complementary products to customers.
Loyalty Marketing Agent
Channels: SMS, WhatsApp
Promotes rewards, automates post-purchase invites, updates balances & reminds customers to use earned rewards.
Subscriptions Renewal Agent
Channels: SMS, WhatsApp
Handles the renewal process for subscription-based products or services, sending timely reminders and facilitating seamless renewals
Product Recommendation Agent
Channels: SMS, WhatsApp
Utilizes customer browsing and purchase history to suggest relevant products, increasing the likelihood of additional sales.
Retention Marketing Agent
Channels: SMS, WhatsApp
Sends personalized reminders & special offers based on buying patterns to encourage buyers to make repeat purchases.
Delight Customers
Customer Support Agent
Channels: Voice, Chat, WhatsApp
Delivers instant, 24/7 support to keep your customers happy - even when you’re offline.
Refund Processing Agent
Channels: Voice, Chat, WhatsApp
Automates returns by validating images, checking order history, and enforcing refund policies -  instantly.
Order Tracking Agent
Channels: Voice, Chat, SMS, WhatsApp
Enables real-time updates on order processing, shipping, and estimated delivery, reducing inbound support queries
Appointment Scheduling agent
Channels: Voice, SMS, WhatsApp
Analyzes past appointment patterns and preferences to suggest optimal slots, sends reminders to improve attendance rates & reduce no-shows.
Backoffice Agent
Channels: WhatsApp
Acts as a back-office team, automating vendor rate negotiations and secures bookings based on pre-set price limits provided.

AI Agent Superpower Stack To Automate Engagement

Personalized to your brand
Easily customize your AI agents to speak your brand's language, personality and values.
Know Every Customer, Instantly
Get a 360° view of your customers’ journey to power intelligent, context-aware conversations
Trained with your knowledge sources
Our AI utilizes internal knowledge sources like policies, FAQs, and product info to accurately resolve customer queries.
Talk to Customers Anywhere
Engage customers seamlessly across Voice, SMS, WhatsApp, Chat, and RCS—all from one platform.
Build the Agents You’ve Always Wanted
Design custom workflows, triggers, and skills to match your exact business needs - no developers required.
Give Your Agents Superpowers
Your agents don’t just chat. They trigger campaigns, process orders, resolve tickets - all without lifting a finger.
Choose the Brain Behind Your Agents
Switch between OpenAI, Google, Anthropic, or Meta to get the performance, accuracy, and cost-efficiency you need.

Connect to Systems You Already Use

From CRMs to order management to helpdesk tools, your agents tap into your systems to take real action - not just chat.

Trusted by Fortune 500 Brands Worldwide

Enterprise-grade infrastructure with the reliability, security, and support your business can count on
— whether you’re startup serving thousands or enterprise that's scaled to millions.

99% Platform Uptime

A reliable, scalable platform you can count on, every second of every day.

Secure communications, globally

Highest levels of privacy standards for customers' sensitive information.

Exceptional Support

95%+ CSAT and consistently rated high by customers who rely on us.

Built-in Compliance & Security

Fully compliant with GDPR, SOC 2, HIPAA/HITECH, PCI DSS, ISO 27001:2022, and CSA STAR Level 1

Put your customer conversations on auto-pilot

Get started with Plivo's AI Agents today and see how they can help you turn conversations into sales.

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