New Plivo Voice Pricing Based on Network Group Levels

Today we’re announcing two updates to our Voice API pricing.

Network group pricing

Today, call pricing can vary depending on the prefix of the phone numbers customers call. This makes it challenging to estimate spend, and customers tend to simply take an average, which may give an inaccurate value.

Going forward, we’ve simplified the pricing into broader groups, which will help customers plan spend by estimating at a group level.

Some common network groups you could see include:

By moving to a “network group level” pricing structure for voice outbound to all countries, we have removed the complexity of prefix level pricing. Our new destination network groups are a logical way to allow customers to more easily understand Plivo pricing and its impact on their spend.

Price changes for outbound and inbound voice

The second change is an update to our voice prices for both outbound and inbound.  

Voice Outbound

This chart highlights changes you’ll see in pricing for outbound calls in countries where Plivo has the highest traffic. Prices will change in almost all countries; you should refer to the Voice pricing page for the new pricing in your countries.

Phone Number Rentals

This chart highlights changes you’ll see in pricing for Number Rental in countries where Plivo has the highest traffic. Prices will change in 11 countries; you should refer to the Numbers pricing page for the new pricing in your countries.  

We’ve made these pricing updates to reflect changing costs charged to us by carriers — some increases, some decreases — and to address regulation updates that also change our costs. One thing that hasn’t changed is our commitment to provide you with the best cloud communications platform available.